Betting Rules

1. General betting principles

By opening an account, placing a bet or using a betting service, you agree to follow these rules and the other terms published on the Stelario Casino website. If a specific game, event, market or promotion has additional rules, those rules will also apply. Where there is an inconsistency, the specific rules for the relevant product may apply to that product, subject to the general Terms and Conditions and applicable law.

You must be legally permitted to gamble in the place where you are located and must provide accurate information when registering and using your account. An account may be subject to age, identity, location and other eligibility checks. We may refuse, suspend or restrict access where required by law, for account protection, for responsible gambling reasons, or where we reasonably believe that these rules have been breached.

You are responsible for keeping your account details, password and payment information secure. Bets placed using your account may be treated as authorised by you unless there is evidence of unauthorised use or a technical issue. Contact the relevant support channel shown on the website as soon as possible if you believe your account has been accessed improperly.

• You must use your own account and must not allow another person to place bets through it.
• You must not use the service for illegal activity, fraud, collusion, money laundering or any other prohibited purpose.
• You must not attempt to manipulate a game, market, result, bonus, payment process or technical system.
• You must comply with any account, deposit, withdrawal, verification and responsible gambling requirements displayed on the website.
• You should check the rules and details of a product before placing a bet.

2. Placing and accepting bets

A bet is generally created when you select a product or market, enter a stake, review the available information and submit the bet through the website. The display of a selection, price, game or market does not by itself guarantee that a bet will be accepted. A bet is accepted only when the website confirms acceptance and records the transaction against your account.

Before confirming a bet, check the selection, stake, odds or other applicable price, potential return, and any conditions attached to the bet. You are responsible for reviewing the confirmation shown on screen. Keep any transaction reference or account record available if you later need to ask about a bet.

Some bets may remain pending while information is checked or while an event, game or transaction is being processed. A pending bet may be accepted, rejected, cancelled, voided or settled in accordance with the applicable rules. A payment request, balance update or on-screen message does not necessarily mean that a bet has been finally accepted unless the account record confirms it.

Prices, odds and displayed information

Prices, odds, balances, results and other information may change before a bet is accepted. If a price or other display is incorrect because of a technical, typographical, transmission or obvious human error, the bet may be corrected, rejected or cancelled in line with the relevant product rules and applicable law. Where appropriate, the stake may be returned. We do not guarantee that every displayed price, statistic, description or item of event information is error-free or continuously available.

You must not place bets using information that you know, or reasonably suspect, is incorrect, delayed or subject to an error. If you notice a significant problem with a market, game or account display, stop using the affected service and notify the website through the available support process.

3. Settlement, results and cancelled bets

Bets are settled using the official result or settlement information applicable to the relevant game, event or market. The source used may vary according to the product. Results may be updated if an official body corrects an error or publishes a revised outcome. A provisional result, media report, commentary feed or live display is not necessarily the final settlement result.

The rules for each product normally explain how a bet is settled if an event is postponed, abandoned, interrupted, rescheduled, shortened or completed under unusual conditions. They may also cover non-runners, dead heats, tied outcomes, disputed results, player or participant withdrawals, technical interruptions and other exceptional circumstances. Read the specific market or game rules before placing a bet, particularly for live or event-based products.

• A bet may be void where the relevant event or game does not take place or cannot be settled fairly.
• A selection or part of a bet may be void while other valid parts are settled under the applicable rules.
• An interrupted game may be settled according to its own rules, which can differ from the rules for a completed game.
• A bet may be cancelled where acceptance was affected by a clear error, system fault, prohibited activity or another permitted reason.
• Where a bet is void or cancelled, the treatment of the stake will follow the relevant product rules and applicable requirements.

If your account shows a settlement that appears incorrect, review the relevant bet details and raise the matter promptly through the support process available on the website. We may review account records, transaction data, game logs, official results and technical information when investigating a query. A review may result in a settlement being confirmed, corrected or reversed where the rules or evidence require it.

Casino and instant games

For casino, instant or virtual games, the game rules and the result generated by the approved game system determine the outcome. The displayed game instructions may explain the winning combinations, feature conditions, rounds, interruptions and any applicable limits. If a game is interrupted, the account record and available technical data may be used to determine whether the round was completed and how it should be settled.

4. Account balances, payments and records

Your account balance may include funds that are available to use, funds that are pending, funds subject to verification, or promotional funds with separate conditions. The relevant account and promotional information will identify applicable restrictions where they exist. You should review those conditions before using funds or requesting a withdrawal.

A transaction may be delayed or held while identity, payment method, account ownership, safer gambling checks, technical issues or legal requirements are reviewed. Additional information may be requested before a transaction is completed. We will handle requests in accordance with the website terms and applicable requirements, but processing is not guaranteed where a payment method, account or transaction cannot be verified.

You should check your balance and transaction history regularly and report any unexplained activity as soon as possible. Records held in the account system, including bet confirmations, time stamps, game information and settlement details, may be used as evidence of the transactions made through the service, subject to correction of proven technical or recording errors.

If a balance or payout is credited in error, the amount may be corrected or recovered in accordance with the Terms and Conditions and applicable law. You must not knowingly use, transfer or withdraw funds that you know do not belong to you. We may temporarily restrict an account while an error, payment issue, security matter or suspected breach is investigated.

5. Responsible and fair betting

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only use money you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, medication, stress or other circumstances that may affect your judgement.

• Set personal spending and time limits where those tools are available.
• Use account breaks, closure or self-exclusion options if gambling is no longer enjoyable or is becoming difficult to control.
• Do not borrow money, use essential household funds or sell possessions to gamble.
• Talk to someone you trust or seek help from an appropriate gambling support service if you are concerned about your gambling.
• If you are under the legal gambling age or are not permitted to gamble, do not use the service.

Stelario Casino supports fair play and may monitor activity to protect players, maintain the integrity of the service and meet its legal and regulatory obligations. This may include reviewing unusual betting patterns, account connections, payment activity, identity information and technical events. Action may be taken where there is suspected fraud, collusion, misuse of the service, manipulation, bonus abuse or other prohibited conduct.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operating practices. The current version will be made available on the website. You should review the rules before placing bets, especially after an update. If you have a question about a bet or these rules, use the contact or support options published on the Stelario Casino website.